Forrester's Building Solutions Inc.
Lumber & Building Complex
Digital Transformation Proposal
Prepared for Forrester's Board of Directors · July 2026
The Challenge
Current pain points in serving overseas customers and managing sales:
Overseas customers in the U.S. cannot see what products are available or in stock
Sales specialists must call Guyana staff for every product inquiry, price, and availability check
No centralized system for generating professional estimates and tracking orders
Lost sales opportunities when customers can't browse or order independently
Manual estimate creation is slow, inconsistent, and prone to errors
The Solution
A mobile app and web platform built specifically for Forrester's — connecting overseas customers with the Guyana inventory in real time, generating branded estimates instantly, and giving sales staff the tools they need to close deals without constant phone calls.
Live Product Catalog
Every product Forrester's sells — cement, steel, sand, stone, ready-mix, paint, roofing, hardware — visible with photos, specs, and real-time stock levels.
Digital Estimates & Invoices
Generate professional estimates in seconds — branded with the Forrester's logo, matching the exact format customers already trust. Send, track, and convert to orders.
Online Ordering
Overseas customers browse, select, and place orders directly. Orders flow to the Guyana team for fulfillment and delivery.
Order & Delivery Tracking
Customers track their orders from placement to delivery at their Guyana construction site.
Sales Dashboard
Sales specialists see inventory, manage customer orders, and track performance — all in one place.
Admin & Inventory Control
Guyana staff update stock levels, prices, and product info in real time — simple enough for anyone to use.
Current Branding & Product Range
Forrester's supplies: Cement, Sand & Stone, Ready-Mix Concrete, Roofing Materials, Doors & Hardware, Windows, Vinyl Ceilings, Tiles & Finishing Products, Paint & Accessories, Steel & Binding Wire.
How It Works
Customer Browses
Overseas customer opens the app, browses products by category, sees prices in GYD and stock levels.
Receives Estimate
Customer requests a quote. Sales specialist generates a branded digital estimate in seconds — matching Forrester's exact format.
Places Order
Customer accepts the estimate, which converts to an order. Guyana team gets instant notification and prepares the order.
Delivery & Payment
Order is delivered to the construction site. Customer pays via bank transfer, mobile money, or cash on delivery.
See It In Action
Interactive demos showing the customer shopping experience and the branded estimate format.
Why Forrester's Needs This
Increase Revenue
Capture sales from the diaspora market currently going to competitors with better online presence.
Empower Sales Team
Sales specialists work independently with full product and inventory knowledge — no more calling back and forth.
Operational Efficiency
Reduce manual work, eliminate miscommunication, and process orders faster.
Accessible Everywhere
Works on any phone or computer — customers in the U.S., staff in Guyana, all on one platform.
Investment & Next Steps
Custom mobile app + web platform built and maintained
Product catalog setup with Forrester's inventory and branding
Digital estimate system matching Forrester's exact document format
Training for Guyana staff on managing products, estimates, and orders
Ongoing support and updates managed by the sales consultant team
Ready to move forward? The demos on the next pages show working prototypes. Once approved, the full platform can be launched within 2-3 weeks.
Payment Options
Forrester's serves customers in both the U.S. and Guyana. The app supports multiple payment methods so every customer can pay the way that works for them.
Online Card Payment
For U.S. & diaspora customers
Overseas customers pay securely by credit or debit card directly in the app — in U.S. dollars. No need to call or wire money.
Status: Requires payment processor setup (e.g., Stripe or Wix Payments)
Bank Transfer
Wire / direct deposit
Customers transfer payment to the Forrester's company account or a designated board member's account, then upload proof of payment in the app for verification.
Currencies: USD or GYD
Cash on Delivery
Pay when materials arrive
Customers pay in cash (GYD) when the order is delivered to their construction site or home. The delivery driver confirms receipt in the app.
Best for: Local Guyana customers
Mobile Money (MMG)
Guyana mobile wallet
Customers in Guyana can pay via Mobile Money Guyana (MMG) — sending payment from their phone to the Forrester's MMG account. Fast, simple, and no bank visit required.
Currency: GYD
Pay at Forrester's Location
In-person payment
Customers who prefer to pay in person can visit the Forrester's Lumber & Building Complex to settle their order. Cash, bank transfer, or mobile money — all accepted on-site.
Location: Lot 31-32 Bagotstown Public Road, East Bank Demerara, Georgetown
How Payments Work in the App
Customer places order and selects their preferred payment method
Online payments (card) are processed instantly — order marked as PAID
Bank transfers: customer uploads proof of payment for staff to verify
Cash/MMG/In-person: delivery driver or cashier confirms payment on receipt
All payment status visible to customer and sales team in real time
Contact Forrester's
Have a question about a product, need a custom quote, or want to talk to our sales team? Reach out — we respond to every inquiry.
In the live app, the contact form will also send an email directly to the Forrester's team.
Your Trusted Building Partner
Connecting People. Supplying Quality. Building Futures.
Forrester's Building Solutions Inc.
Lot 31-32 Bagotstown Public Road, East Bank Demerara, Georgetown, 0011 GY
Representative: Jassee Nicola Torrington · +1 (917) 328-6941
Let's Build Together!
